- Anne Du Crest, Veolia
- Mélanie Macé, Veolia
- Morgane Vidal, Renault (former Veolia)
This article analyzes the effects of artificial intelligence (AI) on jobs, skills, and work organization at Veolia, in a context of rapid business transformation. A prospective study highlights three major dynamics: the evolution of professional practices, the accelerated automation of support functions, and the gradual transformation of industrial environments.
In response to these changes, Veolia has launched an ambitious training strategy targeting 100% of employees by 2027. This strategy is based on gradual deployment, a network of champions, and strengthened governance. The approach combines acculturation, empowerment, and the adoption of concrete use cases. It aims to put AI at the service of collective performance and ecological transformation.
